Dear Con, Stephanie, and the PAX Migration Team,
I am writing to express my deepest gratitude for the outstanding support, patience, and professionalism you have shown throughout our sponsorship visa process.
Stephanie — thank you so much for being our case officer and guiding us through every detail with such care and dedication over the past two months. Even during your leave, we truly appreciated the way everything continued smoothly, and how Con kindly stepped in to keep us updated and reassured. Your teamwork made a real difference during one of the most stressful times in our lives.
We are incredibly grateful for your continuous follow-ups... and for your clear advice and steady communication throughout. At times, we may have overwhelmed you with our anxious emails, but not once did you make us feel like a burden. Instead, you always responded with professionalism, kindness, and understanding — and that means a lot to us.
(We are) looking forward to building our future in Australia. You have helped make this possible, and we will never forget it.
You’ve not only supported us as clients, but also as people — and that has made all the difference.
Udage Arachchige Isuri Manjula Perera
- South Australia